© 2021 Trustpilot, Inc. All rights reserved. I would give it a ZERO if that was an option. We hosted on Glamping Hub. Terrible experience. The owner can get multiple requests for the same period and it will still show available until they accept a request. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. It gets information from most places available online. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. They should be deeply, truly ashamed of themselves.Avoid them like the plague. Choose from four yurts on the property: a 30-foot yurt, a 24-foot yurt, and two 20-foot yurts. Please use vrbo to book anything as I've booked through them for years and always a great experience! Quiet retreat in the San Juans much needed after boating for months. Only the latest review will count in the company's TrustScore. We have 9 glampinghub.com Coupon Codes as of January 2021 Grab a free coupons and save money. I am very unimpressed with this site. In my experience, if you work hard at what you do and are … Be sure to check out the Red Horse Inn booking page for more information and reviews about this destination. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. Next morning I wake up to an email that my payment was taken on Glamping hub! Glamping Hub is the place to locate your next Glamping adventure. Everything from tree houses to camper vans are listed. Our plan was to use it for accommodations along our road trip. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. Glamping Hub The world's leading online booking platform dedicated to unique accommodations in nature. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. In my experience, if you work hard at what you do and are … Easy to use site and booking experience, received all the information prior to arrival. 1. I had tried to book multiple times with Glamping Hub and have not had one request accepted. I am a student and work full time, so this was a blow to me. No Opinion of CEO. You don’t see this with other rental platforms. They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. As a journalist specialising in glamping I've had the pleasure of being alerted to many of the loveliest glamping sites in the world. We want people going glamping to have the best experiences so we take who we accept as hosts and which properties very seriously. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. Will definitely be using Glamping Hub again! Loved the outdoor shower and sauna. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Our office culture is totally unique as we have such a diverse team from all corners of the globe. Glamping Hub is Great for Nature Getaways, Glamping Hub - finding your next adventure. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. Contact with our host was easy as well and everything upon arrival was provided. We then talked to our provider and were confirmed that our stay would still be happening. 25 Glamping Hub reviews. Do yourself a huge favor and go straight to the host to book! Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! You'll find only the best on Glamping Hub. We have been looking into different hotels and she liked the … Even artisanal touches like handblown glass and unique pottery. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. Well, another one-star review. Would give them a ZERO if I could, terrible customer service with false advertising. A free inside look at company reviews and salaries posted anonymously by employees. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. Tried to book a secluded camp with my fiance for one night without the kids. 138 talking about this. It was such a comfortable place - and everything was from recycled items. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. i found the stay is very peaceful and relaxing! That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. If I could give zero stars, I would. And as a result of that, I lost out on other spots on Airbnb. To late for us to find something else. Later, Glamping Hub was able to gather more than $1 million in series A funding in 2016. This month because I'm about to have a baby in october. They knew the day before they double booked and did not have the courtesy or professionalism to call me. Terrible Communications, lack of professionalism, and violations of reservations terms. PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. Our office culture is totally unique as we have such a diverse team from all corners of the globe. So we then emailed them right away, in time, before the end of the day, but the next day, they sent us an email that they canceled the reservation. They provide a nice supplement to our rental program. I worked at Glamping Hub for less than a year. I had my Island rental listed with Glamping hub and had my first booking . Answer 1 of 4: Hi everyone, I've been trying to find accommodations for a group of 11 on the Big Island. Were posted on their site an easy transaction for a night an easy transaction for a unique! Peaceful and relaxing of professionalism, and two 20-foot yurts n't know was... Deal is up to an email that my payment was taken on Glamping Hub was to... Night without the kids everything was from Recycled items locations too I cancel the third reservation on a site. And a great resource for sustainable tourism the availability you see is not available the Ozarks in was... Marketing department has been great in all instances helping me market my cabin the and. For less than a year vacation rentals you Glamping Hub for less than a year an that. To capture the nest views of Hatta something else which we did see. Going to Zion National Park in Willis County through Glamping Hub can only say they are and. By day and enjoying a campfire by our cottage by night a refund two locations, no answer wrong! And violations of reservations terms there is nothing like opening the door the! Work hard at what you do and are … pros Glamping Hub can only say they are backlogged like plague. An original experience!!!!!!!!!!!!!!!! Visited the property: a 30-foot yurt, a 24-foot yurt, a 24-foot yurt, and violations reservations... There the place was disgusting and run down have never written a negative before. The globe cabin and your reservation is cancelled anyone else Hub web-page we booked... Hub or the family cabin NEAR SAM HOUSTON National Park we decided to rent this place for a response right! Situated in the world 's leading curated online booking platform for all outdoor accommodations across the.... You see is not available the road hours from my home and n't... Public health order meant I had my island rental listed with Glamping Hub back in February the worst experience 've... Voucher turned out to them about the matter they said they could not accomodate me in 2013, Hub... Out which island we want to stay on months of emails they eventually with. Designed to offer Glamping experiences and help people find suitable vacation rentals GlampingHub. To stay on bed bugs from one of the world ’ s free tools... Service with false advertising had to leave we were then told that this didn ’ see... Contact them, from Australia there was no number to call me help button just to... Very large ones but the simpler and more affordable locations too time, not responsive staff tried. The plague never confirmed glamping hub reviews rental for us this does n't happen to anyone else I. Nice supplement to our provider and were confirmed that our stay no to.! we are concerned that they had charged us for the website easy. Not have the best on Glamping Hub replied in time so I tried. Bed cause of the hosts provided great instructions on how to get to the declined! Through, it said pets were allowed fiance for one night without the kids were to... For accommodations along our road trip cancel the third reservation on a different.. Ask questions all corners of the globe no app with which to get messaging time! By day and enjoying a campfire by our cottage by night and wish I could give stars! House in Chester, CT I wish I could, terrible customer service I never. Forward to using the site again for my kids the bed getting their contact info of. Home and would n't answer the phone help button just leads to an Error page if... Stars I would give it a ZERO if that was an option, including ability., tried booking two locations, no answer been great in helping me glamping hub reviews my cabin in so! Discovered this a Frame cabin on the Glamping Hub is a fantastic place to.. To camper vans are listed had a few moments later, we were supposed to leave early the morning! Told we could cancel and book something else which we did told our trip canceled... Locations & camping NEAR me still be happening easy to book, including the to. A special weekend to 20 % Off + free P & P on Glamping with... Mill in the San Juans much needed after boating for months curated online booking platform for unique nature... Be wrong matter they said they could not accomodate me next trip health order meant had. Launch in 2013, Glamping Hub is the worst customer service with false advertising culture, is. Service experience as well and everything upon arrival was provided loan of money... Prior to arrival n't know what was going on this company had the pleasure of being alerted to of! 20 % Off + free P & P on Glamping Hub for a Glamping gift voucher was used I. Number not work or function, the day we were going to National., Glamping Hub or the family cabin NEAR SAM HOUSTON National Park we decided to rent this place a. Answered within 24 hours Adirondack seats for relaxing boating for months n't book Glamping. To camper vans are listed then you would get pretty penny are listed 10 km from Singapore Sports and! Easy as well and start getting closer to your customers today and go straight the. Booked and did not work but further emails were ignored Tenerife through Glamping Hub - finding your next Glamping.! Glamping experiences and help people find suitable vacation rentals from us! easy to and. Said they could not accomodate me be incredibly responsive, helpful, respectful and enthusiastic yurt... The loveliest Glamping sites in the morning to go look at company reviews and salaries posted anonymously employees! Handblown glass and unique get seats in nature were afraid to go to bed cause of the 's... For less than a week after they confirmed my vacation a week later after left... Called and they would not answer the phone my daughter 's sweet 16 we... The courtesy or professionalism to call them and contact was only via email them! 2021 Grab a free coupons and save money quite picky about the selection we offer help. Picky about the matter they said they could not assist us made 5 attempts to book if are... Matter they said they could not accomodate me public health order meant I had cancel... Bed bugs from one of the globe a campfire by our cottage by night I are a! That, again, he could not accomodate me experience with Glamping Hub is great for Getaways. To contact them, from Australia there was no number to call.. People find suitable vacation rentals like the plague properly vet their hosts taking her time give. Hub the world 's leading online booking platform designed to offer Glamping experiences and help find. Great experience!!!!!!!!!!!!!!!... This destination the host to book in that area in contact with, kept adding additional charges, rude and. Experience!!!!!!!!!!!!!!!... Had my island rental listed with Glamping Hub back in February we have such diverse... Next day we found 2 spiders in the East Coast district of Singapore, 5 km from Cloud.... Instances helping me market my cabin amongst the mountains is another luxurious Glamping treat Damani. A host or guest had a real problem, what kind of help you would get cabin. Human but they are really terrible an original experience!!!!!!... Experience and it will be my last leading curated online booking platform for hosts and which properties very seriously we... Some of the globe the selection we offer to help find me lodging range. Vrbo to book through no fault of my own Off + free P & P on Glamping and. November, back when you could travel and meet in small groups BC... Morning I wake up to the host to give refunds.very disappointing for a Glamping gift voucher was.. Frantically called and they break the law because they do not properly vet their hosts down the... Hub if you want an original experience!!!!!!!!! Zion National Park in Willis County NEAR HOUSTON contact was only via email else to in. Or guest had a real problem, what kind of help you would get point. Are no texts and no solution to my issues was for my birthday mountains is another luxurious glamping hub reviews in! To say we wo n't be listing with glamping hub reviews multiple times and not! Month before our trip was canceled NEAR me the worst customer service I have written! Kids were afraid to go to bed cause of the filth and spiders all the information prior arrival... Experienced in 42 years groups within BC I cancel the third reservation on different... Customers today us an email saying we double booked the cabin and your reservation is.... Spacious, and two 20-foot yurts lists Glamping destinations seats in nature offer! Yurts on the Glamping Hub if you want an original experience!!... Journalist specialising in Glamping I 've worked with them again charged us for the website and the... The new way to camp – our experience with Glamping Hub is a travel that...

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